|
PRIVACY POLICY
We are committed to the protection of your privacy. Our aim is to
provide an online environment which will ensure the information
you provide to us will be handled in a secure, efficient and confidential
manner.
By accessing our site you accept the terms and conditions of its
use, including consent to the collection and use of your personal
information and our right to make amendments to this statement from
time to time. We encourage you to regularly review this statement
to inform yourself of any amendments.
What information do we collect and store?
As a visitor to our site you may be asked to submit personal details
about yourself by email or online form. The information you submit
or send electronically is received by our network and stored in
our database.
In sending us the email or completing an online form, you accept
that you have granted us consent to use any personal information
within our organisation for the purposes we prescribe including
responding to your queries, re-publishing information on our site,
and compilation of our databases and research for marketing purposes.
How do we use the information we collect from you?
The information we collect is used to provide our services to you.
We may pass on your depersonalised information in statistical or
demographic form to third parties and government departments. We
do not submit personal information to third parties however if we
do we will seek your consent prior to submitting personal information
where practicable, unless required by law.
Our site uses information recording software such as ‘Cookies'
to provide the repeat user greeting service however we do not monitor
your activity on our site.
We may use the information you provide to send you newsletters outlining
news, services or events. In our newsletters we have also instructions
as to how to unsubscribe from our mailing list if you no longer
wish to be on it.
If you do not wish to receive any marketing material from us or
be entered on our mailing list, please contact unsubscribe@banksia.com
We reserve the right to modify the information, collate, edit or
track personal information in order to improve our services to you
or if required by law.Security, Quality and Accuracy of information
We endeavour to keep your personal information up to date and accurate,
however you must let us know if there are any details which you
may have accidentally recorded incorrectly in an email or online
form. We will endeavour to correct your personal information within
3 business days of receiving a written request from you.
Whilst we will take all due care in protecting the security, confidentiality
and privacy of the information submitted by you, we cannot guarantee
that our systems will be completely free from third party interception
or damage to information transmitted by email which is caused by
viruses.
Use of Your Information Outside Australia
As part of your contract with us, we may need to transfer some of
your personal information to one of our international affiliates.
We will use reasonable endeavours to ensure that the recipient jurisdiction
has in place a similar regime which recognises your right to privacy.
All our international affiliates have privacy statements which comply
with the legal requirements of their jurisdiction.
Links to other sites
We have attempted to provide relevant links to other sites of interest,
however we make no warranties or representations as to the quality,
currency and accuracy of information on any other site which we
provide a link to. We encourage you however to view the terms and
conditions of use, privacy policies and security statements on those
sites.
Your right to Access and Amend Information about
you
If you have submitted details about yourself to us, you are entitled
to access the information which is subsequently handled by us within
our organisation. There are exceptional circumstances where access
to your personal information may be refused by us such as where
access would be unlawful. We will advise you of such circumstances
if they arise.
If you would like access your personal information, please submit
your request to info@banksia.com outlining the documents or information
you require. We will endeavour to respond to your query within 3
business days of receiving a written request.
We encourage you to contact us to update any of your details or
to correct any inaccuracies which may have inadvertently been recorded
by us.
Complaints
If you are unhappy with any aspect of the way your personal information
has been collected or handled by us, please do not hesitate to contact
us at info@banksia.com
Please let us know if you have any queries in relation to any
aspects of the above statement at
info@banksia.com
BACK TO TOP
|
